m7slot Privacy Policy
This policy openly explains how we protect your personal data.
1. Introduction
m7slot is a platform providing casino and football betting services for players in Myanmar, and we believe protecting your personal data is of the utmost importance. This Privacy Policy ("Policy") sets out what personal data we collect, how we process and protect it, and how we disclose it when you use the m7slot.wine website ("Service").
By accessing and using this website, you are considered to have agreed to the terms of this Policy. If you do not agree, please do not use the Service. If any matter arises that is not covered by this Policy, you may contact our customer service team.
2. Information We Collect
We collect the following categories of personal information in order to provide our services to you—
2.1 Information You Provide Directly
- Name, date of birth and contact details provided during account registration
- Banking contact details required for deposits and withdrawals
- National ID or supporting documents provided for the verification (KYC) process
- Customer support requests, Live Chat conversations and email correspondence
2.2 Automatically Collected Information
- IP address, browser type, device type and operating system
- Date and time of access (Myanmar Standard Time)
- Pages viewed, links clicked and browsing patterns on the website
- Network communication data collected via cookies and similar technologies
2.3 Financial Information
- KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer records
- Deposit / withdrawal frequency and transaction amount records
- Game history and transaction details
3. How We Use Your Information
We use your personal information only for the following purposes—
- Account Creation and Management — To set up your account and provide access to our services
- Payment Processing — To handle deposits, withdrawals and bonus matters
- Identity Verification — To verify your age (21+) and personal details for the KYC process
- Customer Support — To respond to enquiries and resolve issues via Live Chat and email
- Security Protection — To prevent fraud, money laundering and unauthorised access
- Responsible Gaming Support — To monitor gaming patterns and provide responsible gaming assistance where needed
- Legal Requirements — To meet applicable laws, regulations and official financial obligations
- Service Improvement — To analyse usage patterns in order to improve our services
4. Third-Party Disclosure
We prioritise the protection of your personal information and share it with third parties only in the following circumstances—
- Payment Processors — KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer services receive only the data necessary to process payments
- Technology Service Providers — Cloud providers we engage for data security and service operations
- Legal Proceedings — Disclosure will be made in accordance with applicable law only when required by a court or official legal process
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your website experience and to deliver our services.
5.1 Cookie Types
- Strictly Necessary Cookies — Essential for the service to function smoothly; used for session management and security
- Functional Cookies — To remember your language preference and chosen settings
- Analytics Cookies — To understand website usage patterns and gather data for service improvement
5.2 Cookie Management
You can block cookies through your browser settings. Please note, however, that blocking strictly necessary cookies may prevent some parts of the service from working properly.
6. Personal Information Security
m7slot uses established security technologies to protect your personal information—
- SSL (Secure Socket Layer) encryption — All data transmitted between the website and your device is encrypted
- AES-256 encryption — Sensitive personal information stored in the database is encrypted
- Two-factor authentication (2FA) — adds an extra layer of security when customers log in to their accounts
- Regular security audits — the website and underlying network are checked regularly to address vulnerabilities
- Access controls — personal data is kept accessible only to those who need it
We do our best to protect your data, but we openly acknowledge that no data protection on any network is 100% guaranteed. If a data breach occurs, we will address the issue immediately and notify affected customers as quickly as possible.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes set out in this policy—
- Account data — 5 years from the date the account is closed, or as required by law
- Financial records — at least 7 years, in line with financial legal requirements
- KYC documents — 5 years after the end of the service period
- Customer support records — 3 years after the matter is resolved
Data that has passed its retention period and is no longer subject to legal obligations will be securely deleted or anonymised during the 1 July and 1 January periods.
8. Your Rights
When using our services, you have the following rights regarding your personal data—
- Right of access — you can request to know what personal data we hold about you and how much
- Right to rectification — you can request correction of inaccurate or incomplete personal data
- Right to erasure — you can request deletion of your personal data where no legal obligations apply
- Right to restriction — in certain cases, you can request that we restrict our processing of your personal data
- Right to data portability — you can request the data you have provided to us in a common machine-readable format
- Right to object — you can object to the processing of your personal data for specific purposes
To exercise any of these rights, email us at [email protected]. We will review each request and act accordingly.
9. Protection of Under-21s
Our services are for people aged 21 and above only. We never knowingly collect personal data from anyone under 21 without consent.
When registering an account, you must personally confirm that you are 21 or older. If we find that a false declaration was made, we will immediately close that account and delete the personal data. If a parent or guardian believes their child has used our services, please contact us immediately at [email protected].
10. Policy Changes
We may update this Privacy Policy from time to time. Any changes will be published on this page along with an updated "Last revised date".
For significant changes, we will notify customers by email or via a website notice. Continued use of our services after the updated policy is published will be taken as acceptance of those changes. We encourage you to check this policy regularly.
11. Contact Us
If you have any questions, requests, or comments regarding this Privacy Policy—
- Email — [email protected]
- Live Chat — 24-hour Myanmar-language Live Chat on the website
We are committed to handling all personal data requests fully and as promptly as possible.